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    Delivery Policy

At Regal Supreme Online Shop, each shipment will be handled by our customer service representative with utmost care. Orders placed from Sunday to Thursday will receive confirmation email or phone call within 24 hours, orders placed on Friday, Saturday or Public holidays will be handled in the next working day.


*Online shopping is only available for cookies and pastries orders, for other products, please contact us for further details.


Delivery Service
Orders will be delivered after customer received the confirmation by email or phone. Delivery hours: Monday to Friday 9a.m. to 6p.m.
Delivery service is limited to Hong Kong, Kowloon, New Territories commercial, industrial and residential addresses only. Delivery service is not available to remote areas and outlying islands (including Ma Wan, Tung Chung, and Hong Kong International Airport). For overseas delivery, please  contact us for further details.
Delivery service is not available to areas that cannot be reached directly by vehicles.
In the event the lift is out of order, Regal Supreme will contact customer to re-schedule the delivery.
Delivery service will be suspended or delayed when typhoon signal No.8 or above is raised or a black rainstorm warning is hoisted. In this event, Regal Supreme will contact customer to re-schedule the delivery.
Regal Supreme reserves the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.
It is the responsibility of the customer to notify Regal Supreme immediately for of any changes of the delivery address.
Regal Supreme reserves the right to refuse the delivery of goods to any customer at our sole discretion absolutely.


Delivery Fee
・Regal Supreme offers FREE delivery (single location in*designated area of Hong Kong only) for orders over HK$300 (per transaction).For orders under HK$300, a delivery charge of HK$30 shall apply (single location in*designated area of Hong Kong only).
Delivery service is not available to remote areas and the outlying islands (including Ma Wan, Tung Chung and Hong Kong InternationalAirport).
For overseas delivery, please contact us for further details.
Regal Supreme reserves the right to determine the final delivery charge.


* Designated area of Hong Kong: limited to Hong Kong, Kowloon, New Territories commercial, industrial and residential addresses only.


Order Amount
(per transaction)

Commercial and industrial Building

Residential area

Under HK$300

# HK$30

HK$50

HK$300 or above

Free Delivery

HK$50

HK$500or above

Free Delivery

Free Delivery


#Special promotion items will offer Free Delivery Service