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    Delivery - Cookies and Pastries


Delivery Service
・Orders will be delivered after customer received the confirmation by email or phone. Delivery hours: Monday to Friday 9a.m. to 6p.m. 
・Delivery service is limited to Hong Kong, Kowloon, New Territories district only. Delivery service is not available to residential address, remote areas and outlying islands (including Ma Wan, Tung Chung, and Hong Kong International Airport). For overseas delivery, please contact us for further details. 
・Delivery service is not available to areas that cannot be reached directly by vehicles. 
・In the event the lift is out of order, Regal Supreme will contact customer to re-schedule the delivery. 
・Delivery service will be suspended or delayed when typhoon signal No.8 or above is raised or a black rainstorm warning is hoisted. In this event, Regal Supreme will contact customer to re-schedule the delivery. 
・Regal Supreme reserves the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time. 
・It is the responsibility of the customer to notify Regal Supreme immediately for of any changes of the delivery address. 
・Regal Supreme reserves the right to refuse the delivery of goods to any customer at our sole discretion absolutely.   

 

Delivery Fee 
・Regal Oriental Hotel offers delivery service (single location in*designated area of Hong Kong only) for orders over HK$500 (per transaction).
Regal Riverside Hotel offers delivery service (single location in*designated area of Hong Kong only) for orders over HK$1,000 (per transaction).
・Delivery service is not available to residential address, remote areas and the outlying islands (including Ma Wan, Tung Chung and Hong Kong International Airport).
・For overseas delivery, please contact us for further details.
・Regal Supreme reserves the right to determine the final delivery charge.   

* Designated area of Hong Kong: limited to Hong Kong, Kowloon, New Territories commercial and industrial addresses only.

District

Delivery Fee

Hong Kong Island

$180

Kowloon

$120

New Territories

$120